Privacy Policy

Privacy Policy

This Privacy Policy explains how Needtoday Realty collects, uses, stores, shares, and protects information when you visit our website, use our applications, create an account, submit a property listing, make an enquiry, purchase a subscription, or otherwise interact with our services.

1. Information We Collect

We may collect information that you provide directly, including your name, mobile number, email address, account details, profile information, location preferences, property requirements, enquiry details, listing information, documents, images, videos, payment-related references, and communication history.

We may also collect technical and usage information automatically, such as IP address, browser type, device information, operating system, pages viewed, clicks, search activity, referral source, session data, cookies, and approximate location derived from your device or network.

2. How We Use Your Information

We use collected information to operate and improve the platform, create and manage accounts, publish and moderate listings, respond to enquiries, connect buyers with sellers or agents, provide customer support, process subscriptions, personalize search results, send service updates, improve security, prevent fraud, analyze performance, and comply with legal obligations.

We may also use your information to send relevant property alerts, promotional messages, newsletters, offers, or service recommendations. You may opt out of marketing communications where applicable, but important service-related messages may still be sent.

3. Sharing of Information

When you submit an enquiry, request a callback, contact a seller, or show interest in a property, we may share your contact details and enquiry information with the relevant seller, agent, developer, builder, relationship manager, or service partner so they can respond to you.

We may share information with service providers who help us operate the platform, including hosting providers, analytics tools, communication services, payment processors, fraud-prevention tools, customer support systems, and marketing platforms. These providers are expected to use the information only for the services they perform for us.

We may disclose information if required by law, regulation, legal process, government request, dispute resolution, fraud investigation, platform security needs, or to protect the rights, safety, and property of Needtoday Realty, our users, or the public.

4. Cookies and Tracking Technologies

We may use cookies, pixels, local storage, analytics tags, and similar technologies to keep users signed in, remember preferences, understand platform usage, improve performance, measure campaigns, and personalize content. You can manage cookies through your browser settings, but some features may not work properly if cookies are disabled.

5. Payments and Subscription Data

If you purchase a paid service, subscription, featured listing, or promotional package, payment information may be processed by third-party payment gateways or financial service providers. We do not store complete card, bank, or payment instrument details unless expressly permitted and required for the service. We may store transaction references, invoices, plan details, payment status, and billing contact information.

6. Data Retention

We retain information for as long as needed to provide services, maintain records, resolve disputes, enforce agreements, prevent fraud, comply with legal requirements, and support business operations. Listing and account information may remain in backups or logs for a limited period after deletion according to our retention practices.

7. Security

We use reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, application, network, or storage system can be guaranteed to be completely secure. Users are responsible for keeping their account credentials confidential.

8. Your Choices and Rights

You may update certain account information through your profile or by contacting us. You may request correction, deletion, access, or restriction of your personal information where applicable under law and subject to identity verification, legal requirements, fraud-prevention needs, and legitimate business purposes.

You may unsubscribe from promotional emails or messages using available opt-out methods. Transactional, account, security, and service-related communications may continue where necessary.

9. Children’s Privacy

Our services are intended for users who can legally participate in property-related enquiries and transactions. We do not knowingly collect personal information from children. If we learn that a child has provided personal information without appropriate consent, we may delete it.

10. Third-Party Websites

The platform may contain links to third-party websites, advertisements, map providers, payment gateways, social platforms, or partner services. This Privacy Policy does not apply to third-party services. We encourage you to review their privacy policies before sharing information with them.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated version will apply from the date it is published. Continued use of the platform after updates means you acknowledge the revised policy.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our handling of personal information, please contact Needtoday Realty through the contact details or enquiry form available on our website.